Presentation Title

From Boots to Books: An Analysis of Postsecondary Institutions’ Online Presence in Serving the Needs of Service Connected Students

Faculty Mentor

Franco Santos

Start Date

18-11-2017 12:30 PM

End Date

18-11-2017 1:30 PM

Location

BSC-Ursa Minor 11

Session

Poster 2

Type of Presentation

Poster

Subject Area

behavioral_social_sciences

Abstract

Funded by the 2017 Keck Foundation Undergraduate Research Program, this presentation explores the psychological processes that underlie the challenges that service-connected students face as they transition from uniformed military personnel to college students. Specifically, this presentation will look at two of Erikson's stages of psychosocial development and how they shape the military identity (identity versus role confusion and intimacy versus isolation) and delve into Schlossberg's Transition Framework to analyze the psychological conflicts faced by separating service members as they transition back into the civilian world and the unfamiliar terrain of college campuses. This presentation looks at current research materials regarding the predominant student support services employed by postsecondary institutions. Attendees are expected to leave with a better understanding of how military experience shape the formation of the military identity, its impact on the transition process, and how services can be redesigned to address the psychological theories presented. This paper reviewed a sample of Southern California public postsecondary institution’s (PSI) websites to determine if they list support services for SCS. An analysis of websites was conducted using a scale inventory, the PSI Website Inventory, that was specifically designed for this research. This study found PSI website navigation poorly designed. Thus, making finding SCS support services information difficult. Of the three types of public PSI in Southern California, community colleges have been found to lack information of services on their websites the most.

Summary of research results to be presented

Our research shows that several PSI’s (post-secondary institutions) did not list VA representative contact information which is a service needed for transitioning military personnel. Another listing that was lacked in resources was mental health services within PSIs. It is necessary to have mental health services not only for the percentage that may fit the criteria for PTSD (post-traumatic stress disorder) but also for those struggling to transition. Based on our research, in regards to navigation, improvement for SCS to find the Veteran Resource page is needed. Overall, based on our findings and secondary data, there are many benefits that can be better listed on the PSI websites. Although some services may not be listed on the PSI’s website, it does not mean that they do not provide these services on campus.

This document is currently not available here.

Share

COinS
 
Nov 18th, 12:30 PM Nov 18th, 1:30 PM

From Boots to Books: An Analysis of Postsecondary Institutions’ Online Presence in Serving the Needs of Service Connected Students

BSC-Ursa Minor 11

Funded by the 2017 Keck Foundation Undergraduate Research Program, this presentation explores the psychological processes that underlie the challenges that service-connected students face as they transition from uniformed military personnel to college students. Specifically, this presentation will look at two of Erikson's stages of psychosocial development and how they shape the military identity (identity versus role confusion and intimacy versus isolation) and delve into Schlossberg's Transition Framework to analyze the psychological conflicts faced by separating service members as they transition back into the civilian world and the unfamiliar terrain of college campuses. This presentation looks at current research materials regarding the predominant student support services employed by postsecondary institutions. Attendees are expected to leave with a better understanding of how military experience shape the formation of the military identity, its impact on the transition process, and how services can be redesigned to address the psychological theories presented. This paper reviewed a sample of Southern California public postsecondary institution’s (PSI) websites to determine if they list support services for SCS. An analysis of websites was conducted using a scale inventory, the PSI Website Inventory, that was specifically designed for this research. This study found PSI website navigation poorly designed. Thus, making finding SCS support services information difficult. Of the three types of public PSI in Southern California, community colleges have been found to lack information of services on their websites the most.