Presentation Title

Assessing the Impact of Positive Leadership Characteristics on Job Satisfaction in Young Adults

Faculty Mentor

Tara Suwinyattichaiporn

Start Date

18-11-2017 10:45 AM

End Date

18-11-2017 11:00 AM

Location

15-1814

Session

Social Science 4

Type of Presentation

Oral Talk

Subject Area

behavioral_social_sciences

Abstract

Within the realm of organizational communication, workers are greatly affected by the way their supervisor communicates with and leads them. The interpersonal communication in a supervisor/subordinate relationship has been shown to affect workers performance, output, well-being, and even happiness (Clarke, 2010; Scott, Colquitt, Paddock, & Judge, 2010, Suwinyattichaiporn, 2016). The goal of this study was to identify any association between managers’ leadership style as well as empathetic expression and employees’ satisfaction with their job. Two hundred and forty-two (N = 242) young adults who were working part-time or full-time responded to a questionnaire regarding their manager’s communication and their occupational satisfaction. Regression analyses reveal that managers’ empowering leadership style significantly predict employees’ job satisfaction (p < 0.001). Furthermore, managers’ ability to express empathy significantly predicts employees’ job satisfaction (p < 0.001). These findings suggest that the implications of how managers choose to lead are vital to the organizations. Therefore, companies and business should take into account managers’ communication habits and skills regarding empathy and empowering style leadership when trying to improve employees’ occupational satisfaction and motivation to enhance commitment and performance.

Keywords: organizational communication, empowering leadership, empathetic expression, job satisfaction, young adults, performance, motivation, supervisor, subordinate

Summary of research results to be presented

Businesses with high amounts of college aged workers are constantly looking for new ways to motivate their workers to get the most out of them. Often, it is the employees' relationship with their manager that drives them to excel to their highest capability. For this study, regression analyses revealed that managers’ empowering leadership style significantly predict employees’ job satisfaction (p < 0.001). Furthermore, managers’ ability to express empathy significantly predicted employees’ job satisfaction (p < 0.001). The results show that for the demographic of young adults the way their managers interact and speak to them has a significant impact on how much they enjoy their work. Therefore, businesses with a mainly college aged workforce should gear their efforts to improve employee relations and performance towards improving managers' communication skills first. Then, employees will respond positively and their performance will improve.

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Nov 18th, 10:45 AM Nov 18th, 11:00 AM

Assessing the Impact of Positive Leadership Characteristics on Job Satisfaction in Young Adults

15-1814

Within the realm of organizational communication, workers are greatly affected by the way their supervisor communicates with and leads them. The interpersonal communication in a supervisor/subordinate relationship has been shown to affect workers performance, output, well-being, and even happiness (Clarke, 2010; Scott, Colquitt, Paddock, & Judge, 2010, Suwinyattichaiporn, 2016). The goal of this study was to identify any association between managers’ leadership style as well as empathetic expression and employees’ satisfaction with their job. Two hundred and forty-two (N = 242) young adults who were working part-time or full-time responded to a questionnaire regarding their manager’s communication and their occupational satisfaction. Regression analyses reveal that managers’ empowering leadership style significantly predict employees’ job satisfaction (p < 0.001). Furthermore, managers’ ability to express empathy significantly predicts employees’ job satisfaction (p < 0.001). These findings suggest that the implications of how managers choose to lead are vital to the organizations. Therefore, companies and business should take into account managers’ communication habits and skills regarding empathy and empowering style leadership when trying to improve employees’ occupational satisfaction and motivation to enhance commitment and performance.

Keywords: organizational communication, empowering leadership, empathetic expression, job satisfaction, young adults, performance, motivation, supervisor, subordinate